Friday, February 1st, 2013
On September 28, 2012, a large tree limb fell onto the roof of my home. Fortunately, the limb remained on the roof but the impact was so great that six trusses were broken and caused the collapse of one ceiling and impacted many ceilings on the top floor of my home. Needless to say, it was very traumatic for me. I called many roofers, but none were able to help. I happened upon The Banning Company via the net. I noticed they were not only a roofing company but also general contractors. The first person I spoke with thought they could help and was so personable that I took the step to let the company come out and view the project. I also researched their Angie’s List rating which was superb. Mr. Banning assessed the situation and sent his foreman, Joon Kim, who came to my home twice before deciding this was a job they could undertake. Mr. Banning was extremely responsive by email and phone and stuck with me despite delays caused by the insurance company and the structural engineer. Once I could give them the green light, they worked extremely hard to get my home back under roof and the interior repaired. We were getting into December and Mr. Banning understood that bad weather and snows were a real possibility. I cannot say enough about the foreman, Joon Kim, who got the permits, trusses ordered, and tradesman lined up so everything was completed in a timely manner and without a hitch. When you see your roof completely opened up (photo attached) and the sky visible it truly gives one pause; but I never doubted that the job would be completed and completed correctly. Mr. Banning gave me that confidence as did the people he had doing the work. I have recommended the company to several friends. Many neighbors remarked at how well the roof repair was executed. They also were impressed by the quality of the interior work when they came inside. I would be happy to have anyone inspect the roof and/ or provide a reference. That is how strongly I feel about the Banning Company. Thank you, Mr. Banning for your responsiveness, concern and understanding that this was traumatic. You, Joon and your colleagues made a bad situation have a very happy ending. This was a really big, complex job and the Banning Company executed the restoration superbly. I am a very pleased and grateful client.
— Carol
McLean, VA (Fairfax County)
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